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The company has discontinued support for the original first-generation foldable smartphone introduced three years ago. However, they did fulfill their formal promise to update the device within three years from the release date – with one caveat.
The official software support period for the smartphone ended yesterday, September 10. The Surface Duo, introduced in 2020 with firmware based on Android 10, never received the 13th version of the OS. Instead, it remains on Android 12L. Microsoft only released a few security patches for the device after this update.
The unique gadget with two displays never gained commercial success. It was criticized for its low maintainability, issues with build quality, and outdated hardware at the time of release. Additionally, the device was initially very expensive.
On the other hand, the Surface Duo 2 will continue to receive firmware updates until October 21, 2024. Rumors suggest that Microsoft plans to discontinue further development of such devices in the future, opting for models with more familiar folding screens.